At UrbanMart UAE, we strive to provide fast and reliable shipping to our customers.
Delivery Time: Orders are processed within 1-2 business days. Delivery typically takes 5-7 working days, depending on your location.
Shipping Costs: We offer free shipping on all orders within the UAE. For international orders, shipping costs will be calculated at checkout.
Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order online.
Shipping Address: Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.
If you have any questions about our shipping policy, please contact us at support@urbanmartuae.com.
Refund Policy
Refund Policy
At UrbanMart UAE, we want you to be completely satisfied with your purchase. However, we do not accept returns or offer refunds.
Exceptions: If you receive a damaged or defective item, please contact us within 3 days of receiving your order. We will work with you to resolve the issue.
If you have any questions about our refund policy, please contact us at support@urbanmartuae.com.